Independent advisory · Poland, Spain, Italy
We analyse where AI and automation actually create margin in your store, then hand you a prioritised roadmap your team can act on. No software to sell. No vendor commissions.
The problem
Most e-commerce operators we speak to are not short of AI ideas. They are short of a way to tell which ideas are worth the money, and which are a vendor's roadmap dressed up as your strategy.
That is the entire job here. We look at your operation the way an owner does: margin, stock, returns, time. Then we tell you where automation genuinely pays, where it does not, and what order to do things in. If the honest answer is don't, you get that in writing too.
Services
Each engagement is fixed-scope and fixed-price, agreed in writing before work begins.
Where does AI fit your store, and where is it hype? We review your operations, data and current tooling, then rank every opportunity by effort against expected return.
You receive: written audit plus a prioritised, costed roadmap.
Order flow, fulfilment, returns, customer service. We map the process as it actually runs, find where value leaks out, quantify what it costs you, and recommend fixes, whether automated or otherwise.
You receive: process map plus costed recommendations.
Competitor benchmarking, category sizing, customer segmentation and survey work in your category, so assortment and pricing decisions rest on evidence rather than instinct.
You receive: research report with strategic implications.
Bolted onto any engagement above, or scoped standalone.
Why us
We have been operating a retail business in Kielce since 2018: stock, margins, suppliers, customers, the lot.
That is not a credential we picked up for the brochure. It means when we assess your store, we are reading it the way an operator reads it, not the way a software vendor reads it. We know what a bad month feels like on the inventory side, and we know which "efficiencies" evaporate the moment real customers touch them.
We do not sell software. We do not take vendor commissions. Our only product is advice, which means our only incentive is being right. Implement with whoever you like: your in-house team, your existing agency, or a developer we can help you brief and evaluate.
Named for Johannes Hevelius, the Gdańsk merchant who funded his own observatory, ground his own lenses, and mapped what nobody had bothered to measure. Trade first, then instruments, then the map. Same order of operations here.
How it works
Thirty minutes, free, no deck. We establish whether there is a real fit, and say so if there isn't.
Fixed price, fixed deliverable, fixed timeline, agreed in writing before anything starts.
Typically two to four weeks depending on scope, with a mid-point check-in so nothing lands as a shock.
A findings session with your team, remote or in person, plus the written report and roadmap. Questions answered live.
We come back after 60 to 90 days to check what moved, what stalled, and what changed.
We will sign your NDA, or supply ours if you'd rather.
Where we work
The work is done remotely. These are the three cities where we can also sit down with you in person, whether for a kickoff, a fulfilment walkthrough or a findings session.
Poland · Registered office
Our seat of business, and where invoices and formal correspondence are issued from.
Spain · Meeting location
Meeting rooms available by arrangement. Please confirm before visiting, as this address is not permanently staffed.
Italy · Meeting location
Meeting rooms available by arrangement. Please confirm before visiting, as this address is not permanently staffed.
Working languages are Polish and English. Engagements are contracted from our Polish seat and governed by Polish law.
Questions
No, and that is deliberate. We are an advisory practice, not a development shop. It keeps our recommendations honest, because we have nothing to gain from recommending a large build.
We will help you write the brief, sanity-check quotes and evaluate whoever you hire. You keep control of the money.
Every engagement is quoted fixed-price after the assessment call, because scope varies enormously between a three-hundred-SKU store and a marketplace operation. You will never receive an open-ended hourly arrangement from us.
They are flexible workspaces where we hold client meetings, not permanently staffed branches. We would rather say that plainly than have you discover it. All engagements are contracted from our Polish seat in Kielce.
If you are in Madrid or Rome and want to meet face to face, we can arrange a room. Just give us notice.
This website reads in English, Polish, Spanish and Italian. Engagements themselves, meaning calls, reports and contracts, run in Polish or English.
If you need the work delivered in Spanish or Italian, say so on the first call and we will tell you honestly whether we can arrange it or whether you are better served by someone local.
Yes. We work remotely across the EU. For EU business clients holding a valid VAT number, intra-community reverse charge applies. [Confirm with your tax adviser before publishing, see note in the terms.]
We work with businesses only. Below roughly a certain trading volume an audit will not pay for itself, and we would rather tell you that on the free call than take the engagement.
Contact
Send a short note about your store: platform, roughly what you turn over, and what is currently annoying you most. We will reply within one working day.
Write in Polish or English. If you write in Spanish or Italian we will still read it, but we will reply in English.
Meeting locations in Madrid and Rome: see where we work.
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The data controller is:
Our lead supervisory authority is the Polish authority, as our single establishment for GDPR purposes is in Poland. Our meeting locations in Madrid and Rome do not constitute separate establishments. [Confirm this remains accurate if you later place staff in either city.]
We have not appointed a Data Protection Officer, as we are not required to. Please direct all data protection enquiries to the address above.
We do not collect special-category data, and we do not carry out automated decision-making or profiling.
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Write to admin@heweliuszconsulting.com and we will respond within one month. You may also lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warsaw, or with the authority in your own country of residence, which for Spain is the AEPD and for Italy the Garante per la protezione dei dati personali.
We apply measures appropriate to the risk, including encrypted transport (HTTPS), access control, and confidentiality obligations on anyone involved in an engagement. No method of transmission is perfectly secure, and we cannot guarantee absolute security.
This notice is published in English. Translations of the marketing pages of this website are provided for convenience and do not alter this notice. [If you begin marketing actively in Spain or Italy, Art. 12(1) GDPR requires information to be intelligible to the data subject: commission reviewed ES and IT translations.]
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Services are provided by PHU HEWELIUSZ Mirosław Ambroziak, trading as Heweliusz Consulting, registered seat at ul. Klonowa 39, lok. A, 25-553 Kielce, Poland; NIP PL8990026875; REGON 930243381; registered in CEIDG, Republic of Poland ("we", "us").
We maintain meeting locations in Madrid, Spain and Rome, Italy. These are flexible workspaces used for client meetings. They are not branches, subsidiaries or permanently staffed establishments, and all engagements are concluded and performed from our Polish seat.
We contract exclusively with businesses and other professional entities acting within the scope of their commercial activity. We do not provide services to consumers. Accordingly, consumer protection provisions, including statutory rights of withdrawal, do not apply to our engagements.
By engaging us you confirm that you are contracting as a business.
We provide advisory, analytical and research services, namely readiness audits, operations and process reviews, market and category research, and related advisory modules.
We do not develop, install, integrate, host or maintain software. Where our recommendations require technical implementation, that work is carried out by you or by a third party you appoint, at your risk and cost.
Our output depends entirely on the quality of what you give us. You agree to provide accurate, complete and timely information, data access and personnel availability. We are not liable for conclusions rendered incorrect by information that was incomplete, inaccurate or withheld.
Tax adviser required before publishing this clause. Advertising a presence in Spain and Italy, now reinforced by publishing in Spanish and Italian, raises the question of whether you have a fixed establishment for VAT purposes or a permanent establishment under Art. 5 of the Poland-Spain and Poland-Italy double tax treaties. If either exists, the reverse-charge statement below is wrong for Spanish and Italian clients and local VAT registration may be required.
Each party will keep the other's confidential information secret, use it only for the engagement, and not disclose it without consent. This survives termination for [e.g. three years]. Where a separate NDA is signed, that NDA prevails.
We provide professional advice with reasonable skill and care. We do not warrant any particular commercial result, revenue figure, cost saving or return on investment. Decisions taken on the basis of our advice remain yours, as does responsibility for them.
To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with an engagement is limited to the fees actually paid by you for that engagement. We are not liable for lost profit, lost revenue, lost data, loss of goodwill or any indirect or consequential loss.
Nothing in these terms limits liability for wilful misconduct, or for anything that cannot lawfully be limited.
Either party may terminate an engagement on [e.g. 14 days'] written notice. On termination you pay for work performed up to that date. Either party may terminate immediately for material breach that remains uncured for [e.g. 14 days] after written notice.
These terms are governed by Polish law. The courts competent for our registered seat in Kielce have exclusive jurisdiction, save where mandatory law provides otherwise.
[Note: under Regulation (EU) 1215/2012, a jurisdiction clause between businesses is generally enforceable, but presenting yourself as established in Spain or Italy, and marketing in their languages, can give a client there grounds to argue for local jurisdiction. Have this reviewed.]
These terms are published in English, which is the sole authoritative version. Marketing pages of this website are also available in Polish, Spanish and Italian; those translations are provided for convenience only and create no rights or obligations. In the event of any discrepancy, the English text of these terms prevails.
Engagement documents, proposals and reports are issued in Polish or English, as agreed in the proposal. [If you ever contract with a Polish client in Polish, note that Polish law can require the Polish text to govern: confirm with your adviser which language should be authoritative.]